Terms of Service – Eastgate Square Chester

Welcome to Eastgate Square Chester Car Parking. Using our car park and services, you agree to follow these Terms of Service. Please read them carefully before parking at our facility.

1. Use of the Car Park

Our car park is available to the public for short-term, long-term, and overnight parking.
You must park within marked bays and follow all posted signs and instructions.
Vehicles must be roadworthy, insured, and comply with UK road laws.
We reserve the right to refuse entry or remove vehicles that violate these rules.

Parking Fees & Payment

All parking fees must be paid in full before leaving the car park.
Payment methods include contactless payments using Hozah and through Pay Stations in our car park lobbies on Levels 1 and 2.
Failure to pay may result in penalty charges or enforcement action.

Security & Liability

Our car park is monitored 24/7 by CCTV, but we do not accept responsibility for any damage, loss, or theft of vehicles or belongings.
It is your responsibility to lock your vehicle and secure valuables.
We will not be liable for acts of nature, vandalism, or third-party damage.

Parking Rules & Conduct

The speed limit within the car park is five mph – drive safely at all times.
No illegal, hazardous, or dangerous materials may be left in vehicles.
Any misuse, damage to property, or anti-social behaviour will result in removal from the premises and possible legal action.
Abandoned vehicles may be removed at the owner’s expense.

Changes to Terms

We may update these Terms of Service at any time. The latest version will always be available on our website.

Contact Us

For any questions regarding our terms, bookings, or payments, please get in touch with us:

📞 Phone: 01245 392 289

📧 Email: [email protected]

By using Eastgate Square Chester Car Park, you agree to follow these terms. Please park responsibly and enjoy your visit!