Contact us

Our team can assist you if you need help with parking payments at Eastgate Square Chester Car Park. Whether you have issues with Hozah® Auto Pay, Pay Stations, or payment confirmation, we’re happy to help.

Common Payment Issues We Can Help With:

✅ Trouble using the Pay Stations (card-only payments)

✅ Questions about Hozah® Auto Pay registration or charges

✅ Assistance with monthly, quarterly, or annual permits

✅ Incorrect charges or refund requests

✅ Payment confirmation or receipt requests

How to Get Help:

📞 Call Us: 01245 392 289 – Our support team is available during business hours to assist with payment concerns.

📧 Email Us: [email protected] – Send us your details, and we’ll respond as soon as possible.

We’re committed to making your parking experience at Eastgate Square Chester smooth and stress-free. If you need help, don’t hesitate to reach out! 🚗💳